Evenflo Pivot Suite Travel System LiteMax Car Seat Dunloe Black

My husband and I paid full price for this travel system thinking it’d be perfect for our first child! When we got it in the mail we waited a couple days to open it thinking there wouldn’t be any problems with it, I opened it and started unfolding it and I added the tires on- the tires are very easy to be put on but didn’t seem entirely secure but I just figured I was overthinking it & then I wanted to see how this stroller folded back up for travel before I started messing with anything else, this is when the real problem started, one of the latches that you pull on to make the stroller collapse down wasn’t moving so the brand new stroller wouldn’t break down. Which at 37 weeks pregnant did not make me happy especially since this was a very expensive stroller. I double checked the instructions to make sure I was doing this right and started to get very irritated. I thought that maybe the stroller needed to have the wheels locked for the stroller to be broken down so I made sure that was on but realized there is only a lock for one of the tires so even with the tires locked the stroller can still move which I think is just a poor design in itself. So after trying to figure out how the heck to fold this stupid stroller down I realized that on one of the latches there was a rivet missing which was causing it not to move. I tried to reach out to the customer service with Evenflo because that was the main option they give you when starting a return with them but even during their customer service hours there was no one available or online. So I called the Amazon customer service and was able to get a refund and they had someone from UPS come pick the stroller up so I didn’t have to shove a huge box into my car. At the end of the day I was more disappointed that I spent a good chunk of money for a stroller that came with missing rivets & the poor customer service on Evenflos end.

We were very excited for this stroller but it is just okay. If you can get it for a good price, then it is not terrible. If you want to spend money though I think there might be better options out there. I like the car seat a lot although the canopy quality is meh. I like that we can use the bassinet instead of car seat for walks but do wish the straps in the bassinet were able to be covered. We just through a swaddle over them though when we put baby in. Like many others we also had issues with the wheels on the stroller. The back wheels would slowly wind off when walking and this was only having it a few days. The issue continued and then the wheels did fall completely off. We did get a replacement frame when contacted about the problem so did appreciate the customer service. Stroller is easy to push though and has held up great since fixing the wheels. Overall I do like the product but probably would have ordered something else if I knew what I was getting. Still not a bad option,

everything about this system has been great for me. i love the car seat and the fact that the newborn insert inside fit my preemie sized baby, my daughter is small and she fits safely and snug into the car seat and i feel very confident in the safety of my daughter while she’s in this car seat. the car seat is VERY padded which i love it is very comfortable for baby and very safe if an accident were to happen. i love that she will be able to use this car seat for awhile as i’m so in love with how comfortable and safe it is and easy to use. i love that the car seat just clips right into the stroller set up , makes errands , walks, trips very easy to just grab the car seat and snap it into the stroller with out having to disturb the baby at all , definitely one of my favorite things of it all & the system is much nicer and has many more uses than some of its competitors in my opinion. i love that there’s an option for the pram style stroller as well it’s nice to just lay the baby down also as you can sit them up. overall it’s very easy to use and very easy to set up in all of its settings and i love how universal it is and will fit the needs of your child for a long time. it’s also very durable , folds up very nicely easily fits my trunk of my small car and still have extra room for other things. i love that also the bottom of the stroller is so spacious to be able to fit a diaper bag and purse or whatever else you may carry with you. it is also a very aesthetically pleasing and sleek design very nice look. i am definitely recommending this travel system to every parent i know , well worth every penny!