Apple iPhone 13 Pro Max 1TB

This iphone came out of the box looking brand new. Completely flawless. Worked great in the beginning, but battery did not last as expected, which I could’ve lived with.
Then it started freezing up, and would completely delete anything I had been working on, such as emails or texts. Got to the point where it would be connected to wifi, signal strength etc. was excellent, and the phone showed that, but would say it was not connected to wifi, and would act like it was not connected. Very frustrating, since I would be sitting right next to the router, which is connected to an outlet 3 feet away. I returned it.
UPDATE 11/25/2023: Amazon received and signed for this return on October 19th, 2023. They keep giving excuses as to when the refund will be issued. Today, they sent me an email in response to my latest call stating due to strange activity on my account, I need to upload a government issued ID, which will take several days for a 3rd party to validate, and then they will decide whether or not to issue the refund!! I am contacting the Federal Trade Commission.

I bought this phone a while ago, and it’s still going. The battery health was 98%, and everything on the phone worked perfectly. The phone had no scratches; it was in very good condition.

I bought this device for a relative who would use it in Peru, according to its characteristics this item was completely unlocked. Before its purchase, I was looking for information about what kind of unlock had and I found 3 affirmative answers indicating global unlock (including my country).
When my relative tried to use it over there this cellphone was locked by its carrier in the U.S. So we contacted Amazon Support, for some information about it and they recommended solving this issue with Apple Support directly or returning it (the phone is in Peru currently).
We called Apple and after 45 minutes, they confirmed that the phone was locked by carrier but it could be used in U.S. only.
They apologized because couldn’t do anything else because it was Amazon’s (or its dealer’s) responsibility and they would be able to apply that unlock to be used abroad.
I am expecting for the phone to return it immediately.
I think the information is not complete or incorrect because I was looking for a good reference before its purchase and here we are.
UPDATE 1: I’ve already returned the iphone. I am expecting for my refund.
UPDATE 2: The refund was applied. Finally, I had to go to an Apple Store to buy a new one. Currently, it is working very well and I think after this experience, it is recommended to buy a new one directly. You may waste a lot of time in the whole process.

Funcional y sin rayones, está muy bonito

The phone came and I was worried. I opened the box to find a phone that looks like it’s brand new and they gave me an official fast apple charger and wire for it so it’s a good steal, 95% battery life witch for a 3 year old phone is awesome, nothing wrong with the screen brightness or anything, True Tone was there means it has not be opened for cheap parts, the speed is still perfect like my old 13 pro max so it’s definitely as durable. Looks perfect, works perfectly, worth the money and I’m probably gonna use renewed to upgrade from now on

I bought this phone for my mom just to treat her and I explained what she should expect from it and she got a whole brand new phone! Battery was 100% and was literally never used fresh out of the box! We checked the model number and sure enough it was to be sold at a retail place and was brand new! Couldn’t be any happier with it and she loves her new phone! It’s built really well and it’s the best model apple made in my opinion. It was completely worth the price considering that a new one is at least $1200 still. The sound is incredible and it’s very easy to set up the phone, had no hiccups with hardware or anything!